Q1. How is quality ensured?
A. All our processes strictly adhere to ISO-9001 procedures and we have a one year quality warranty B L issue date. If the product does not work property as described, and the problem is proven to be
at our fault, we will provide exchange services for the same specific item.
Q2. Do you make customer’s auto AC parts?
A. Yes, you can send us samples and we can develop the new models especially for you.
Q3. What is your Minimum Order Quality?
A. Different products have different MOQ, but we can sell you even one piece if we have stock the model of you need.
Q4. What about delivery time?
A. If we have stock of the item you need, we can send goods to you within 3 working days after deposit or 100% payment into our bank account. If we don’t have stock, generally it takes us around 10~30
working days to manufacture.
Q5. What’s your agency distributor policy focused on auto AC parts?
A. We have some different policies according to target markets, so please send emails for detailed discussions or talk face to face.
Customer service is our top priority . You can rest assured that you will be getting the great customer service,high quality parts, and some of the best technical advice in the business .
We provide one year quality warrantee. Any question of the product, please first contact us
to send the video and the relevant picture to show the problem , and our professional technician will check and offer the solution to you promptly .
This warranty is subject to the following conditions and exclusions:
1. Valid Proof of Purchase
• Warranty requests are only accepted with valid proof of purchase from WNRLN
2. Written Notice
• Must be given within 30 days of the discovery of an alleged defect
• Must include the type of product, part number, nature of the failure and date of sale
3.The shipping costs for return back to our company is in buyer side
4. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
5. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number.
As soon as we receive the goods, we will repair or change new part .
6. If the quality or damage caused by improper installation or use, not within the scope of warranty.
1 YEAR / LIFETIME WARRANTY
Unless otherwise specified, our product are under warranty for one year. The warranty covers a one time replacement.The warranty only covers the product. The warranty does no cover normal war and tear or damage caused by negligence, lack of maintenance, abnormal operation, track racing, off-road use or improper installation. The warranty does not cover anything else including labor, removal , installation, diagnostic and any other contingent expenses. Warranty will be VOIDED if the Product is returned contaminated or seized.