1. Product Warranty Service: All products in our store come with a one-year official warranty, guaranteeing quality and worry-free after-sales service.
2. Professional Technical Support: If you encounter any problems during product installation, our professional technical team will provide one-on-one technical guidance and after-sales support throughout the process.
3. Quality Issue Claim Policy: If a product has a suspected quality issue, please provide a video recording for our technical department to inspect and verify.
· If the issue is confirmed to be a product quality problem, we will assume full responsibility for after-sales claims.
· Damage caused by improper installation, failure to replace the matching condenser, failure to clean the air conditioning system, or other human-caused improper installation and maintenance is not covered by the warranty, and our company will not bear any related responsibility.